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U+one
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U+one

U+one is the integrated customer and membership app operated by LG Uplus, built to pull billing, product signup, benefits, and personalized discovery into one mobile surface. The app launched in late 2025 as a simplification play, replacing separate membership and customer-service flows with a single front door for telecom customers.

The official LG Uplus rollout frames U+one around five core tabs: MY, Store, Benefits, Plus, and AI Search. That matters because the product is not just a billing utility. It is a retention layer that bundles account management, commerce, coupon use, and recommendation logic inside one branded experience.

For HITKULTR, the platform matters because LG Uplus is also using it as a fandom-facing surface. Campaigns tied to artists like BOYNEXTDOOR sit inside a wider app ecosystem built to keep entertainment, perks, and telecom services in the same user habit loop.

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Ambassadors & Partners

2026
LG Uplus Honorary AmbassadorEndorsement
Honorary AmbassadorBOYNEXTDOORGroup

Fans Also Ask

What is the U+one app?
U+one is LG Uplus's integrated mobile app that combines customer center functions, membership benefits, product access, and personalized recommendations in one place. It replaced a more fragmented app structure so users could manage telecom services, check benefits, and discover relevant content without bouncing across separate products.
Why is U+one relevant to BOYNEXTDOOR's LG Uplus campaign?
LG Uplus said the BOYNEXTDOOR partnership includes content placement inside the U+one app's entertainment layer. That makes the app part of the actual campaign funnel, not just a support tool, because fans can move from social or retail touchpoints into a first-party digital environment controlled by the telecom brand.
When did LG Uplus launch U+one?
LG Uplus launched U+one in October 2025 as an integrated app combining services that had previously been split between its customer center and membership products. The move was framed around simplicity and easier navigation, with a redesigned interface, consolidated benefits access, and AI-assisted search built into the experience.

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